| | Statement of Stephen T. Kent, Ph.D., Chairman, Committee on Authentication Technologies and Their Privacy Implications, National Research Council, The National Academies
Testimony Before the Subcommittee on Social Security of the House Committee on Ways and Means March 16, 2006 Good morning, Mr. Chairman and members of the
Committee. My name is Stephen Kent. I am Vice President and Chief Scientist for
Information Security at BBN Technologies and served as the chair of the
Committee on Authentication Technologies and Their Privacy Implications of the
National Research Council. This study committee authored the two reports, IDs—Not That Easy: Questions About
Nationwide Identity Systems and Who Goes There? Authentication Through the Lens of Privacy, on which you have asked
me to testify. The National Research Council is the operating arm of the
National Academy of Sciences, National Academy of Engineering, and the Institute of Medicine of the National Academies, chartered by Congress in 1863 to advise
the government on matters of science and technology.
It is a pleasure to be here to discuss these reports on
large-scale identity systems. By way of background: the study committee
originally planned to do only the Who Goes There? report. We decided on
the IDs report about half-way through our study process after the September 11, 2001 terrorist attacks. In the wake of those attacks, numerous proposals
for what identity systems could or should accomplish with respect to
counterterrorism began circulating in the policy community and the media. The
study committee believed that the persistence of public discussion about
possible new ID systems and the expectation that other proposals would continue
to be offered argued for an informed analysis and critique of the concept of a
nationwide or large-scale identity system. The brief report on IDs was the
result. It was intended to catalyze a broader discussion, and I am happy to be
here today to continue that discussion.
I will start with a brief overview of the highlights of the IDs
report and then address some of the specific issues that you asked me to
consider in my testimony today.
Perhaps the most important message of our work on ID systems
is that designing and building systems to ascertain identity is much more
complex than it might appear and is indeed why we titled our IDs report
“Not That Easy.”
A primary consideration is to understand the goals of a
large-scale identity system. Before any decisions can be made about whether
to attempt some kind of system, the question of precisely what is being
discussed and what purpose it will serve must be answered. What problem or
problems is the proposed system meant to solve? The high-level policy
questions that the IDs report outlines include the following:
- What is the
purpose of the system? What problem or problems is it attempting to address?
- What is the scope
of the population that would be issued an ID? Related to this, how would the
identities of these individuals be authenticated?
- What is the scope
of the data that would be gathered about individuals in support of issuing an
ID and how would it be correlated to data about them in any databases
associated with the system?
- Who would be the
users of the system? By this we mean not only those who would be issued an ID,
but the government agencies, perhaps state and local governments, or even the private
sector organizations that might rely on the IDs. What entities would be
allowed to use the system? Who could contribute, view, and/or edit the data in
the system?
- What types of use
would be allowed? Who could demand an ID? Under what circumstances? What types
of database queries about individuals would be permitted? Would data mining or
analysis of the information collected be permitted? Who would be allowed to do
such analysis? For what purposes?
- Would enrollment in
and/or identification by the system (even if the individual had not formally
been enrolled) be mandatory or voluntary?
- What legal
structures protect the system’s integrity as well as the ID holder’s privacy
and due process rights? What structures determine the government and relying parties’
liability for system misuse or failure?
Answers to all of these questions (and more) will have
ramifications for the technological underpinnings of the system, including what
levels and kinds of system security will be required.
Implicit in all of these questions is the notion of a
“system” and not merely an “ID card.” The fact that any identity management
proposal necessarily implies a “system” may be one of the most important (and
less discussed) aspects of many of the identity system proposals that we have
seen. These systems, at the scale that they are proposed, necessarily imply
the linking together of many social, legal, and technological components in
complex and interdependent ways. The success or failure of such a system is
dependent not just on the individual components (for example, the ID cards that
are used, or the biometric readers put in place) but on the ways they work, or
do not work, together. For example, are card readers located where they need
to be? How well do the readers operate under various environmental and load
scenarios? Who will operate the systems and how will they be trained and
vetted? Do enrollment policies align with the security needs envisioned for
the system? And so on. How well these interdependencies are controlled along
with the mitigation of security vulnerabilities and the unintended consequences
of the deployment of a system, will be critical factors in its overall
effectiveness.
In addition to the questions above, the committee outlined
several cautions to bear in mind when considering the deployment of a
large-scale identity system:
- Given the costs,
design challenges, and risks to security and privacy, there should be broad
agreement in advance on what problem or problems the system would address.
- The goals of the
system should be clearly and publicly identified and agreed upon, with input
sought from all stakeholders.
- Care must be
taken to explore completely the potential ramifications of deploying a
large-scale identity system, because the costs of fixing, redesigning, or even
abandoning a system after broad deployment would likely be extremely high.
That is a brief overview of some of the highlights from the IDs
report. The study committee urged that proponents of large-scale identity systems
present a compelling case addressing the issues raised in these reports and
solicit input from a broad range of stakeholder communities. The IDs report
elaborates on these issues and also considers some of the technological and
security challenges inherent in large-scale identity systems. Some of the
issues you asked me to address in my testimony today are more specific than
what I have presented here so far, and to the extent that our reports address
them, I will briefly discuss them.
Tamper-Proof ID Cards
Cards are often suggested as a means of binding an “identity”
within a system to an individual. The question being: if someone presents a
valid card, how do you know first, that the card is valid, and second, that the
card belongs to the person presenting it? To the first question, the goal of a
counterfeit-resistant, long-lasting, easily-replaceable ID card presents
difficult technical challenges. Magnetic stripe cards are trivially easy to
counterfeit. Memory cards or smart cards are more difficult, but not
impossible, to duplicate or forge. Use of cryptographic technologies and
digital signatures can help, but for any technology, some degree of
imperfection will exist. I have already mentioned that a key notion to keep in
mind is that these systems are in fact systems—they would likely
encompass databases, processes and procedures, cards, card readers,
architectural requirements, security needs, and much more, not to mention the people
who are a part of any technical system. Any ID card that is issued is only a
component of the system. One question that must always be asked is what is the
perceived threat? By threat I mean what set of adversaries do we believe we
need to thwart, what are their capabilities, and what are their goals? If we
cannot answer that question, we have no rational basis for deciding if any
proposed system will likely be adequate, or whether it will be overkill.
To the question of ensuring that the person presenting the
card is the same person identified with the card, a picture on the front of the
card might be some assurance, but people sometimes have a hard time matching
faces to pictures. “Two-factor authentication” in which an individual presents
a card along with additional information (such as a PIN or thumbprint—either of
which could be compared to data on the card) is another possibility. Another
scenario might be to have the person interact with a biometric scanner and
present the card that contains reference information for the biometric in
question. Both pieces of information are validated in combination against a
backend server. This, however, creates a requirement for high availability and
a dependence on a secure, reliable network and communications infrastructure.
Also, unless the scanner is itself a secure device (and known to be so through
some kind of formal evaluation process) or the scanner is closely monitored,
the system may be compromised. Even then, the system will not be fool-proof.
(I am informed, by the way, that the NRC is conducting a large study on
biometric systems that should be released later this year)
A decision on thresholds for false rejection and false
acceptance rates (which is, first, a policy decision) will need to be made—and
those thresholds cannot really be zero for any technology. Moreover, even the
best-designed systems are subject to social engineering (there are numerous
examples of personnel being tricked into issuing credentials without adequate
proof of identity or authorization) and insider threat attacks—and thus one
cannot rely on technological solutions alone. The entire system and
implications of policy decisions at all levels must be thought through
carefully.
Secondary Uses
One of the challenges that arises repeatedly with a large-scale
identity system designed for a specific purpose (or set of purposes) is that
there are almost always forces in play that push the systems to be used for
things that they were not originally designed for. A familiar example of this
is the state driver’s license, which does not merely enable one to legally
drive on public roads, but is also relied on to provide “proof of age” for
alcohol purchases and “proof of identity” to board an aircraft for domestic
travel in the U.S.
Most systems do not explicitly guard against secondary uses,
although occasionally there are legal requirements or contractual relationships
that limit secondary use (such as credit card agreements.) There are at least
two ways in which secondary use might happen. In some cases, the card
presented may be used for additional verification purposes in contexts
unrelated to the original purposes. In other instances, the data
collected in support of card issuance may be used in ways that have little to
do with the original purpose. Unintended uses of an identity system and its
associated technologies can always have inadvertent side effects. There are
numerous examples in the literature of this, and the expansion over time in use
of the Social Security Number (SSN) is a well-known instance. For example, the
proposed ID might become the new, de facto photo ID for individuals, potentially
exposing SSNs to a very wide range of organizations at a time when states are
eliminating the SSN from driver’s licenses.
If any new ID system is deployed, chances are that there will
be uses found for it that were not originally intended. While this might seem
an efficiency on the surface, in fact, such unplanned-for multiple uses may
cause problems.
- A particular
challenge resulting from unplanned-for uses is when technology or an ID system
designed for a specific security context, user population, and so on is used
(intentionally or unintentionally) without a determination as to whether the
original security, privacy, and usage assumptions still hold in the new
context. Secondary uses are implicitly relying on whatever assurances,
security models, and privacy protections the original designers and
implementers were working with. These may not align with the needs of the
secondary user. For example, access to a health club may require a different
usability or privacy model than access to secured facilities at an airport.
One size cannot fit all.
- A significant
context consideration is the security of the system. The original system was
designed with a particular threat model in mind; this threat model may not
apply to secondary uses of the system.
- Another problem
is that the data collected for the original purposes may not be what is needed,
or at the appropriate quality or reliability levels, for the new secondary
uses.
- Depending on
inappropriate assumptions is not a challenge just for the secondary user, but
also for the primary users of the system. An ID system that is used for
multiple purposes with multiple types of threats, not all of which were
designed or planned for, can make it difficult to respond to a known attack on
the system. This is because with secondary uses, the universe of possible
motivations behind the attack is much larger, making it difficult to ascertain
what is an appropriate response to an attack. If your database is hacked, was
it individuals desiring a fake ID to purchase alcohol, for example, or
individuals with more nefarious purposes in mind?
Privacy Consequences
The privacy implications of large-scale identity systems can
be significant. While casual discussions of IDs or ID cards may assume simple,
unique pairings of information and individuals, the reality is often more
complicated. A major privacy challenge, even when a given system has been
designed and is operating in a secure and privacy-sensitive fashion, is the
ability to cross-reference and link information across databases in different
systems. In many cases, an identity in a given system will include a common
cross-reference, such as a Social Security Number, that makes it trivially easy
to link it to other identities associated with other systems (presumably
designed for other purposes.) In addition, questions arise as to how reliable
the linking would be—some institutions may not mind if suggested linkages are only
approximate (for example, a vendor attempting to do targeted marketing),
whereas others demand high levels of accuracy.
Identity theft is also a major concern, especially in the
case of centralized databases or systems used for multiple purposes—the more
useful or “powerful” an ID is the more tempting it is as a target. Identity
theft is an individual’s fraudulent claim that he or she is the person to whom
the information in the system refers, allowing him or her to derive some
benefit from another party who is relying on that claim. One reason for the
problem is the expanded use of SSNs for purposes that were not originally
intended coupled with the assumption that they are ‘secret’ or should act as a
‘key.’
When designing a system to lessen impacts on personal
privacy, the study committee made a number of recommendations, including:
- Be clear about
the purposes of the system.
- Minimize the
scope of the data collected to that which is essential for the purpose of the
ID system.
- Minimize the
retention interval for data collected in association with use of the card.
- Clarify who will
have access to the collected data.
- Clarify what
kinds of access to and use of the data are allowed.
- Ensure that use
of the system is audited to protect against illegitimate uses as well as to
monitor for security threats.
- Provide means for
individuals to check on and correct the information stored about them.
All of that said, many times there are important
uses of data that are unanticipated when the data are collected. For these as
for other important uses, it is a question of balancing the risks to privacy
and confidentiality against the benefits of the uses, especially when the uses
are for research to inform public policies or for national security. The
Academies have long studied the issues here for important research uses of
data. A recent study is Expanding Access to Research Data: Reconciling Risks
and Opportunities from the Academies’ Committee on National Statistics.
For the case of national security purposes, the Computer Science and
Telecommunications Board has joined with the Committee on Law and Justice and
the Committee on National Statistics to launch a major study to balance the
risks and benefits. The Academies would be pleased to offer more information on
these and other studies that may be relevant to your inquiry or to help with
further investigations of interest to you.
Identity Establishment
The establishment of an identity in an identity-system is
another challenging but critical part of the process. There is a tangled web
of government-issued identity documents used as foundational documents that
allow the government and other organizations to issue other identity
documents. Many of these foundational documents, used to acquire an SSN or
Passport, for example, are subject to fraud and forgery themselves. Birth
certificates are particularly problematic, in that they are issued by thousands
of different jurisdictions across the country, making them both easy to forge
and difficult to verify and thus very poor to use as an identification document
from a security perspective. Moreover, no aspect of a birth certificate binds
it to an individual in any strong security sense. The types of possible attacks
on identity documents vary and include the following:
- An individual
acting as an imposter.
- Forged or fraudulent
documents.
- Tampering with
existing documents.
- Compromise of
confidential information (for example, in an identity system database) that is
then used to create a false identity.
- Modification of
computerized records to support a false identity.
Moving to, for example, digital credentials or biometrics
will not change these basic avenues of attack and fraud. As technology and
perhaps ID cards become ever more sophisticated, the issuing process will remain
extremely important. All the security in the world cannot overcome deficiencies
in this step—the system will only be as good as the data that goes into it. The
best that any system can provide is a compelling connection with some previous
verification of identity. Essentially, trust in the integrity of the system is
based not so much on any single verification when an individual presents a
claim of identity as it is on increasing confidence when multiple transactions
happen over time and all previous transactions with that particular individual
have worked out.
Other Questions
You asked me to comment in particular on the issue of
modifying the SSN card so that it is tamper- and counterfeit-resistant as part
of efforts to prevent unauthorized immigrants from gaining lawful employment in
the United States. While the National Research Council’s reports did not
address this specific question, such an approach clearly falls within the realm
of large-scale identity systems that the study committee was considering. The
framework that we presented can be applied to this question.
For example, once the purpose of a system is clearly
articulated—in this case the prevention of unauthorized people from gaining
lawful employment in the United States—then a next question to ask is what
information would accomplish the goal of ascertaining whether an individual is
qualified to work in the United States? Who has that data? Who collects it? Who
can access it? If a system with that sort of data were deployed, how would it
be regulated? What penalties or liabilities would be associated with misuse?
How could individuals correct their own data within the system? What kinds of
security would be needed? What are the likely threat models for such a system?
How could potential threats of identity theft (in this case “worker-identity”)
be mitigated? Who would be authorized to ask to see the ID card associated
with this system? Are there other likely abuses and how could the possibility
of those be mitigated? If the system is to be built on top of another
existing identity system (such as the SSN)—which poses its own very serious
challenges since this basically would be an unintended, unplanned-for, not
designed-for use of the SSN—then what can be assumed about the underlying data
in the current system? Layering even the best current security on top of old
data only gives the old data an appearance of being more trustworthy—the data
has the same quality and reliability that it had prior to the security being
added.
Conclusion
Mr. Chairman and members of the committee, our study
committee wrestled with questions of identity, authentication, identification,
and large identity systems for many months—not new issues, but ones that were
brought into sharp focus after September 11, 2001. In the study I have
described, we have attempted to lay out our thinking and analysis of these
issues. As the report title, IDs—Not That Easy, suggests, none of these
issues is simple, and any large-scale identity system poses numerous questions
that should be carefully thought through—not only from a privacy perspective,
but also from security, usability, and effectiveness perspectives. Our reports
attempt to lay out some of these questions that must be addressed and to
illustrate the complexities that can arise.
You can find more information about these and related studies
on the Web site of the Computer Science and Telecommunications Board of the
National Research Council at http://www.cstb.org.
Thank you. That concludes my comments. I would be happy to
take any questions you may have.
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