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SSA Resuming In-Office Services

Today, April 7, the Social Security Administration (SSA) resumed in-office services by both walk-in and appointment for the first time since March 2020 at approximately 98 percent of its more than 1,200 field offices.

The SSA strongly encourages the public to schedule an appointment before heading to an office and visitors should be cautioned that the SSA expects large crowds and has warned walk-in visitors to expect delays and long waits.

Scheduling an Appointment

You can schedule or modify an appointment by calling the SSA’s National 800 number at 1-800-772-1213 (TTY 1-800-325-0778) between 8:00 am – 7:00 pm, Monday through Friday, or by contacting their local field office using the SSA’s online field office locator application. 

Additional Information

Additional, up to date information on the SSA’s reopening and how the public can get help from Social Security, is available here. 

Additional information can be found in the SSA’s reopening press release and blog post.

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